Refund policy

🚫 No Refunds / No Returns

Due to the custom and sanitary nature of our products:

ALL SALES ARE FINAL.

We do not offer:

• Refunds
• Returns
• Exchanges

 

 

🛠️ Order Issues & Support

We stand behind our craftsmanship and quality.

If there is a verified issue with your order:

• You must contact us within 48 hours of delivery
• The unit must be unworn, unaltered, and in original condition
• Photo/video proof may be required

If an error is confirmed on our end, we will evaluate and determine an appropriate resolution at our discretion.

 

Resolutions may include:

• Adjustment service
• Repair
• Store credit (when applicable)

⚠️ Crowned Units reserves the right to deny claims that do not meet these requirements.